Frequently Asked Questions
Everything you need to know about our premium fashion collections.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
What is your return policy?
You can return any unworn item with original tags attached within 30 days of purchase for a full refund or exchange.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific brand dimensions for the best fit.
Do you offer international shipping?
Yes, FirmTech ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and Amex, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.